Data Fields on Repair Ticket

Sku/Sr#

Enter the sku or serial number of the item being repaired.

If the sku or serial number entered was found to have a history with you, whether it is in your inventory, was previously repaired, sold or rented, the information pertaining to the item will appear on screen for you.

Cat

The category of the item being repaired. Click in the Cat box and select the applicable category from the drop down list.

Sub

The sub category of the item being repaired. Click in the Sub box and select the applicable sub category from the drop down list.

Manufacturer

The manufacturer of the item being repaired.

Model

The model of the item being repaired.

Description

The description will automatically appear as the description of the sub category selected. You may change the description to be more descriptive of the item if necessary.